Data Protection Statement

Privacy Policy

Responsible within the meaning of the EU General Data Protection Regulation (GDPR):

AMA Freight Agency GmbH

Contact person: Jörg Fock

Phone: +49 40 374771 16

Email: j.fock@amafreight.com

Your Data Subject Rights

You may exercise the following rights at any time using the contact details provided above:

  • Access to your data stored by us and information on its processing (Art. 15 GDPR)
  • Rectification of inaccurate personal data (Art. 16 GDPR)
  • Erasure of your data stored by us (Art. 17 GDPR)
  • Restriction of data processing (Art. 18 GDPR), particularly if we are not yet permitted to delete your data due to legal obligations
  • Objection to the processing of your data (Art. 21 GDPR)
  • Data portability, provided the processing is based on consent or a contract (Art. 20 GDPR)

If you have given consent, you may withdraw it at any time with effect for the future.

You also have the right to lodge a complaint with a supervisory authority. The competent authority is, in particular:

Hamburg Commissioner for Data Protection and Freedom of Information

Ludwig-Erhard-Str. 22, 20459 Hamburg, Germany

Collection of General Information When Visiting Our Website

Type and Purpose of Processing

When you access our website, general information is automatically collected by the web server. These so-called server log files include in particular:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • IP address
  • Time of the server request

Processing is carried out for the purposes of:

  • Ensuring a stable connection to the website
  • System security and stability
  • Technical administration of the website
  • This data is not merged with other data sources.

Legal Basis

Art. 6(1)(f) GDPR – legitimate interest in the secure and stable operation of the website.

Recipients

Technical service providers (e.g., hosting providers) acting as data processors.

Storage Period

Server log files are deleted no later than 14 days. Further storage only takes place in anonymized or truncated form.

Provision Required or Necessary

Provision of this data is technically necessary to access the website. Objection may result in limited functionality.

Contact Form

Type and Purpose of Processing

The data you enter will be used exclusively to process your inquiry and any follow-up questions. Required fields are name and email address. Additional information is voluntary.

Legal Basis

Art. 6(1)(f) GDPR (legitimate interest in facilitating communication).

If the contact relates to the initiation of a contract: Art. 6(1)(b) GDPR.

Recipients

IT service providers or hosting providers acting as data processors.

Storage Period

Data from contact inquiries is deleted no later than six months after final processing, unless statutory retention obligations apply.

Provision Required or Necessary

Provision is voluntary. However, without the required information, the request cannot be processed.

Use of Google Maps

Our website may use Google Maps to display interactive maps.

The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Integration only takes place with your consent via our cookie consent tool.

Legal Basis

Art. 6(1)(a) GDPR (consent).

When loading Google Maps, personal data may be transmitted to Google servers. Processing may also take place in the United States. Google is certified under the EU-US Data Privacy Framework.

Further information:

https://policies.google.com/privacy

You may withdraw your consent at any time via the cookie settings.

SSL Encryption

This website uses SSL or TLS encryption in accordance with the current state of the art to ensure secure data transmission.

Information on Your Right to Object (Art. 21 GDPR)

You have the right to object at any time, on grounds relating to your particular situation, to processing based on Art. 6(1)(f) GDPR.

In the event of an objection, we will no longer process your personal data unless there are compelling legitimate grounds or legal obligations.

Contact for Data Protection

Data Protection Officer:

SVG Nord Service und Vertrieb GmbH

Address: Bullerdeich 36, 20537 Hamburg, Germany

Dirk Brekow

Email: d.brekow@svg-nord.de

Phone: +49 151 46132740

Changes to This Privacy Policy

We reserve the right to amend this privacy policy to ensure it always complies with current legal requirements or to reflect changes to our services.

Status: 2026